Refund policy

Return and Refund Policy

When you receive your package, please inspect it before opening the factory sealed package. If you are not satisfied with your order, you can return or exchange your product directly to the Camping Mart store even if you placed the order via PayPal. We also accept returns by mail of orders that were shipped directly to you.

Please reach us by email at: or contact us at 1-844-877-8297 to request your Return Merchandise Authorization number. You will receive the Return Merchandise Authorization Number within 2 business days.

IMPORTANT: Packages sent without a return authorization number will be refused. Your return authorization number is valid for 14 days.

Shipping and handling charges are non-refundable. However, we will be happy to refund the original shipping costs if you are returning an item due to an error on our part or if we have determined that the product was defective.